Care that never clocks out.

Patient Messages, Triaged Autonomously

Example message: “Hi, can I get my lisinopril refilled? Also, could I push my Thursday appointment to next week if there's room?”

AI note (internal): 2 asks: refill request + appointment reschedule. Routed to Nurse: refill, Front desk: appointment.

Voicemail transcript: “Hi, this is Maria. I'm having chest pain and feel dizzy. Please call me back right away.”

AI note (internal, urgent): Emergency language detected. Escalated to Doctor, bypassing routine triage. Routed to Doctor: urgent.

Illustrative render. Base Camp integrates with your practice's existing messenger, it's not a messenger itself.

Staff: Has Maria mentioned her knee lately?
Agent: Yeah, she brought it up about a week ago ("my knee has been hurting") and hasn't mentioned it since.
Staff: What did her labs say?
Agent (referencing Lab_Results_08-22.pdf): A1C came back slightly elevated at 6.1. Everything else in range.
Staff: Did anyone message us today that we haven't replied to yet?
Agent: 3 patients are still waiting: David R. (2 messages), Priya N. (3), and 1 more — no staff reply yet on any of them. Want me to flag them for follow-up?

Staff: Can you graph our patient count over the past year?

Agent: Steady growth all year, up from 312 to 428 active patients.

Active patients by month: Sep: 312, Oct: 324, Nov: 331, Dec: 344, Jan: 355, Feb: 361, Mar: 372, Apr: 386, May: 395, Jun: 404, Jul: 415, Aug: 428.

Base Camp doesn't practice medicine.

It makes sure you spend your time practicing it, instead of filing it.

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